Customer satisfaction is our #1 priority!
Our Customers Say It Best...
The following examples help demonstrate the type of the feedback we strive to receive from our clients:
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"...I just wanted to take the time to really thank you for all of your help. Through everything you were the most consistently helpful and straightforward voice in this process. We were a little stressed by the fact that we made the decision to buy so quickly and then equally as fast, found the house that we really wanted. Thanks for being honest, delivering on what you said you would do and taking some of the stress out of the process for us. We will recommend you to anyone we know who is looking to buy."
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Pete S.; Richfield, MN
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"My husband and I have had a great long-term relationship with River City Mortgage. We've closed on new mortgages and re-finances. We always felt that we received personalized attention from the qualifying process up to the closing. We knew we could contact our loan officer anytime and she'd be very prompt getting back to us. We also felt that their management was very knowledgeable and we trusted their financial advice for us. We've recommended River City Mortgage to our adult children, friends and co-workers. They have also been pleased."
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Sue and Steve A.; Lakeville, MN
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"I have been fortunate over the last 15 years to work with River City Mortgage and Financial. Their organization has been efficient, professional and timely which is exactly what my client's expect in this industry. River City Mortgage & Financial has been there for me to pick up the pieces when buyers have chosen other lenders and the sale begins to fall through. On several occasions River City Mortgage & Financial has recovered a file and closed it within a week! My buyers feel comfortable and informed every step of the way when in River City's hands!"
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Marlene M., CRS, GRI; New Prague, MN
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"Thanks again for all you wonderful and amazing work for us regarding our FHA loan. We LOVE the house. It's amazing how quickly I felt at home there. I don't think I've had that sensation since I was like 12 of feeling completely at home. It's also amazing how gratifying your own home can be. I didn't anticipate that--but right away there really was a pride in ownership.
We also couldn't believe how easy closing was--it was so quick and effortless!
Well, besides to gush about how amazing you were through the whole process--I have told my friend and co-worker about you. She is starting to look for a condo and wading through the financial options pool--and I told her to talk to you. I told her about you and how patient you were with me because I really had no idea what the difference was between an ARM, an 80/20 or a 30 yr. fixed--not to mention the difference between an FHA and a conventional--and yet here I am today and I even remember all those terms!
Thanks again for your efforts when we bought our house! I'm confident she will be as happy with you as we were!"
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Marie T.; St. Paul, MN
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